Moving Winnings Back to Your Wallet
When you want to move funds out, go to the withdrawal section of your account cashier and pick the same wallet or bank you used to deposit — this keeps the payout path consistent and avoids extra verification steps. Enter the RM amount you want to withdraw, double-check the destination account number, and submit. We process withdrawal requests through Touch 'n Go
eWallet, Boost, GrabPay, and DuitNow. Actual timing depends on the payment provider and whether your account verification is complete. We do not quote guaranteed payout speeds; check your wallet app for the incoming transfer notification.
- Open the withdrawal screen — From the cashier, switch to the withdrawal tab — your available balance and minimum withdrawal threshold are shown there before you proceed.
- Select your payout method — Pick Touch 'n Go eWallet, Boost, GrabPay, or DuitNow and confirm the destination wallet number or bank account registered to your name.
- Enter amount and submit — Type the RM amount, review the summary, then confirm. If your account verification is pending, you will be prompted to complete it first.
- Check your wallet notification — Once processed, your wallet or bank app sends a transfer notification. Contact our live chat if you do not see it within a reasonable time.