Data We Hold and How It Is Used
We collect the information you provide during account registration — your name, email address, mobile number, and date of birth. When you make a deposit through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount to reconcile your account balance and
-
1
process withdrawals accurately. We also gather device and browser data — such as your IP address and session timestamps — to detect unusual login patterns and keep your account secure. Cookies on our site track your session state so you stay logged in as you move
-
2
between the slot lobby and the cashier page; you can manage cookie preferences in your browser settings at any time. We do not collect your e-wallet PIN or banking password — those stay between you and your payment provider. Data is used solely for account management,
-
3
fraud prevention, and communication about your account. We do not sell, rent, or trade your personal information to marketing third parties. Where we engage service providers — such as payment processors or platform security vendors — those partners are bound by data-handling agreements that restrict their
-
4
use of your data to the service they provide us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.